Primary Financial Services (PFS) next-generation intuitive technology creates a competitive edge over the competition, which maximizes the net-back results for our clients.
Secure, dependable and callable technologies build the foundation on which our company stands. By combining an experienced and knowledgeable staff with superior technology our level of service and commitment is unparalleled.
Our facilities house point of presences (“POP”) for multiple telecommunications carriers and is wired for total emergency power. In the event of power failure, PFS receives power to operate on an indefinite basis from our on-site generators. This emergency power supply, in combination with our multiple uninterruptible power supply (“UPS”) systems, ensures that PFS can operate for extended periods of time during power outages. Our facilities provide redundancy in the event of a catastrophic emergency.
Accounts Receivable System
Our proprietary accounts receivable system ensures operation efficiency, including single-click commands to enter information, update records and track progress. We also utilize state-of-the-art call management systems such as predictive dialers, automated call distribution systems and digital switching to manage individual account activities more reliably and efficiently.
Our automated methods of operations dramatically improve the productivity of our customer service representatives.